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Archive by Month - November 2017

Getting to Know the MFS Supply Sales Team

27th November 2017

 

Property Preservation Jobs

Basic Stats
Hometown: Chesterland, Ohio
High School: Notre Dame - Catholic Latin

College: John Carroll University

Years at MFS Supply: 1-1/2 (Also worked as an intern at MFS Supply during college)


10 Questions with MFS Supply's Kevin Tyranksy
 

1. Favorite part of your job?
I like the culture a lot here and the group of guys. Everyone around here makes coming to work a lot better interacting with them all day and interacting with customers on the phone is always lots of fun.

2. What do you like the best about your customers?
They are all unique in their different ways, so it’s kind of interesting hearing different personalities throughout the day and getting to know every person
– trying to build that relationship. Sometimes, if I have a good relationship with them, I might start the conversation with an inside joke or something. I have a good amount of customers that I can have fun with like that. It’s more than just “selling products” to them. I’m a big sports guy, so it’s fun to mess with customers about sports teams. Unfortunately with the Browns some people will make fun of me for that but then I’ll talk about the Indians or Cavs, so it’s always fun to talk smack back and forth.

3. What is challenging in your job?
The challenge when you are managing a lot of customers is making sure you are allocating time to everyone…. You’ve got to stay organized and make sure you’re calling through everyone
reaching out to them, making sure they’re all satisfied.

4. Can you potentially be on the phone all day long?
That’s what I try to do. If I’m not calling someone, I’m quoting out cabinets, appliances, HVAC, (or) maybe prospecting online, looking at different reports and trying to see what I can come up with. Maybe (I’ll) see if a customer is ordering certain products from us, look at their website, see what else they do, or see what else I can expand on.

5. How have you seen MFS Supply grown in the time you have been here.
A lot of specific departments I’d say have been growing. Every program is growing in its unique way. We are servicing more than just contractors, preservation guys, and fixer-flippers
we are going towards homeowners and diversifying the audience.

6. Goals or future plans?
Grow within the company. My personal goal is to better myself as a salesman
always making my craft better more knowledge of the products getting to know my customers more making my customers’ lives easier informing them on specials, products knowing I have their account taken care of making sure they’re the main priority.

7. What makes MFS Supply stand out compared to other retailers?
By far customer service and quality of products we carry. Our goal here is we don’t want a customer to be viewed as a “customer” – we want to build the relationship – be friends with them – know them on a first-name basis.

8. Hobbies or free-time activities?
I enjoy staying busy. I like doing active things. I work out, play pick-up basketball, flag football. On weekends, I like to go out at night with friends.

9. Sports teams?
Unfortunately the Browns are probably my favorite team – big Ohio State fan – all Cleveland sports. I played at John Carroll University, so I am always rooting for them and their football team and going to their games.

10. Travel?
When I was in college we played a football game in Italy. We did a trip to there and Greece, and played one of the international teams.

HVAC: Replace or Repair? -- Questions to Ask

3rd November 2017

  

Property Preservation Jobs

HVAC Unit Acting Up?

So, your central heating/air-conditioning system is not functioning properly, and you are wondering what to do -- either pay for repairs, or get the system replaced.  It can be a daunting decision for sure, but there are a number of questions you can ask yourself to help cut down the uncertainty.

 

1. Is the problem with the Furnace or with the Air Conditioner?
Just because these two major components of your system work together, doesn’t mean there is a similar approach to deciding whether they get repaired or replaced. 

Furnace: According to MFS’s HVAC representative Danny Lynch, furnaces generally have a longer life expectancy than AC units when they are maintained well.  A report by the National Association of Home Builders (NAHB) states furnaces can run an average of between 15-20 years, and Lynch said he has seen some last up to 35 years. Since furnace systems are generally simple in nature, (blower, igniter, exchanger), furnaces can be tuned up regularly and fixed pretty easily in many circumstances.

Air Conditioner: Fixing an Air Conditioning unit once it begins to fail, on the other hand, can be a bigger challenge. The NAHB report puts the life-expectancy of a AC unit at between 10-15 years. The system is generally more complicated than a furnace, with a condensing coil outside the house, and an evaporator coil usually located within the furnace. While ACs can be inspected, and the coils can be cleaned, there is really no way they can get a “tune-up,” said Lynch. Air Conditioners use refrigerant that runs through an array of tubes to remove warm air from the home. If this system has a leak, it can be difficult to find.


2. Know the basic specs to your Furnace or AC unit.
To the best of your ability, it is important to know the HVAC unit’s name, manufacturer and the model number.  This will give you the age of the unit as well as its efficiency rating.  These are both significant factors on whether you want to spend money on a fix, or upgrade your older model.  Websites such as Building Intelligence Center -- http://www.buildingcenter.org/ can show you how to read a serial number for the date of manufacturing. For example, a Goodman serial number like 9704011000, would indicate the furnace was built in 1997, in the fourth month.

 

3. What exactly is the issue with your HVAC unit?
An HVAC specialist can figure out what the issue is with your heating/cooling system and offer suggestions for a fix.  Many repair professionals charge a fee for a visit to diagnose a problem, usually around $65 depending on where you live.  That fee will often be applied to any repair work that needs to be done. Once you have a better idea what needs to be fixed, websites such as HomeAdvisor can provide a good estimate of how much repairs cost for each component of your furnace or air conditioner:

http://www.homeadvisor.com/cost/heating-and-cooling/repair-a-furnace/

http://www.homeadvisor.com/cost/heating-and-cooling/repair-an-ac-unit/

Make sure you get an estimate from your repair company so you know exactly the amount of money you would be expected to pay for a repair.
 

4. How do you calculate the cost of repairing vs. replacing the unit? According to HomeAdvisor, replacing a furnace will cost between $2,500 to $5,900 on average, while most repairs average between $133 and $456. Replacing an air conditioning unit can range between $3,712 to $7,157 on average, with most repairs averaging between $164 and $513. Due to a furnace’s potential long life-span, Lynch says that repairing a furnace, if affordable, is usually the best bet.  However, replacing the heat exchanger can cost as much as $1,200, so it might be more cost-effective to buy a new unit if that part needs changed out.  The two more expensive items to replace in an air-conditioning system are the air compressor and the evaporator coil, both of which can be more than $1000.


5. Does the $5,000 rule apply?
ServiceMark Heating, Cooling, & Plumbing recommends that its customers use the $5,000 rule to decide whether to repair or replace an HVAC system. This is how it works -- you multiply the age of your system by the repair cost. For example, a system that is 10 years old that has a repair cost of $350 would equal a total of $3500.  That is below the $5000 level so that repair would be recommended. If the unit is 15 years old and has a repair of $350, the total would be $5,250, and it would not be worth it to repair it, according to the rule.

If you decide you would like to replace your HVAC system, MFS Supply has many options from which to choose, including:

Air Condition Systems
Coils
Gas Furnaces
Air Handlers
Packaged Units
Heat Kits
PTAC
Heat Pump Systems

 

Call MFS Supply to have a licensed technician in your area install or repair your HVAC unit. MFS Supply has partnered with the national home warranty company, Home Service Club, to provide customers with convenient access to quality HVAC specialists. You can relax knowing that a professional is making sure the job is done right and to code.